Video Network Operation Center
Iformata’s Video Network Operations Center, or VNOC — whether Managed, Hosted or Customized by Iformata — is the nexus where the industry’s most experienced technicians leverage the most advanced technology. Our VNOC service provides firms with a complete solution that includes Conference Scheduling and Management, Remote Monitoring, Monthly Reporting, and other Optional VNOC services. The Iformata VNOC team is available to client organizations on a worldwide basis, 24 hours a day, 7 days a week, 365 days per year. Wherever your next business meeting takes you, we provide the most readily available, cost-efficient, and environmentally responsible flight out of town.
All of Iformata’s VNOC service offerings include the following programs...
VNOC Symphony – Iformata’s revolutionary web-based system allows clients to view their organization’s meeting calendar, and to conveniently schedule and edit telepresence and video meeting reservations for all locations, directly from a desktop.
Help Desk – Iformata’s incident reporting system continuously monitors network conditions and equipment status in order maintain clients’ video communications and telepresence experience at the highest standard of performance.
Real-Time Stats – Iformata’s comprehensive enterprise-level network monitoring suite proactively tracks and provides system metrics in real-time.
VNOC is comprised of video, audio and data conferencing services and automated management of those services; and automated monitoring services, namely, monitoring the status of audio, video and data network devices relating to supporting the audio, video and data conference or communication for technical purposes.